![]() This change will only affect users on Android 11 and 12, the API30 access changes do not apply to older versions of Android. Printer Wireless, Networking & Internet.ĭesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Business PCs, Workstations and Point of Sale Systems.This is my first time here so I hope you might be able to help. My product is now out of warranty but it was cheap whent bought from HP. After an Automatic software update from HP I am now unable to scan from my computer albeit the printer will scan with manual intervention and I can print from the network connection. I am using an automaticaly updated version of windows 10. Using the Print and Scan docor on Print shows 'Device Status' in red and on Scan shows 'Driver Check' in red. I have uninstalled and reinstalled the printer software on more than one occasion but it is still the same. To make matters worse My ink estimate shows almost empty for Black but Ok for colour. I have installed a new cartridge for Black but it still shows as almost empty. Sorry to turn this problem into a Saga and I will more than likely buy a new printer, but if someone knows the answer it might help another printer rooky at some for reaching out to the HP Support community! The HP Printer assistant now only highlights PRINT and will not entertain SCAN. This looks like it could be a printer driver issue. Let's try uninstalling the printer and re-installing the printer driver at the root level.In Windows, search for 'Control Panel' and open 'Programs' or 'Programs and features' and select 'Uninstall a Program'.In Windows, search for 'Control Panel' and look for 'View devices and printers'option under 'Hardware and Sound'.In the Devices and Printers window look for your HP printer.If you see it listed right-click on it and choose 'Delete' or 'Remove Device'.Open up the run command with the "Windows key + R" key combo. (Note: there is a space in between “printui.exe” and “/s”) ![]() If you see it Click on it and click Remove at the bottom. ![]()
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